Venroys Terms of Service
Last updated: [insert date]
1. Identity of Venroys
- Company name: Venroys B.V.
- Address: Street + number, Postal code City, Netherlands
- Chamber of Commerce number: KvK number
- VAT number: NL…B01
- Email: service@venroys.nl
- Phone: +31 (0) …
2. Applicability
These Terms of Service apply to every offer from Venroys and every agreement concluded between Venroys and the consumer via www.venroys.nl.
3. Definitions
- Cooling-off period: the period in which the customer can exercise their right of withdrawal.
- Day: calendar day.
- Duration agreement: an agreement for regular delivery of products over a period.
- Right of withdrawal: the ability to cancel the agreement within the cooling-off period.
4. The Offer
The offer contains a complete and accurate description of the products offered...
5. The Agreement
The agreement is concluded upon electronic acceptance by the customer...
6. Right of Withdrawal
The customer may cancel a product purchase within 14 days without giving reasons...
7. Customer Obligations During Withdrawal Period
The customer must handle the product and packaging carefully...
8. Exercising the Right of Withdrawal
The customer informs via the returns portal or email...
9. Venroys Obligations on Withdrawal
Venroys reimburses all payments received within 14 days...
10. Exclusion of Withdrawal Right
- Products made to customer specifications
- Sealed products not suitable for return for hygiene reasons
11. Prices
Prices include VAT unless stated otherwise...
12. Conformity and Warranty
Venroys ensures that products meet the agreement and specifications...
13. Delivery and Execution
Venroys takes utmost care in processing orders...
14. Duration Transactions
The customer may terminate a duration agreement at any time with one month notice...
15. Payment
Amounts must be paid within 14 days after the agreement...
16. Complaints Procedure
Complaints must be submitted to Venroys via service@venroys.nl...
17. Liability
Venroys is not liable for indirect damage...
18. Intellectual Property
All intellectual property rights regarding the webshop remain with Venroys...
19. Force Majeure
Venroys is not obliged to fulfill obligations if prevented due to force majeure...
20. Changes to Terms
Venroys may amend these Terms. Changes take effect on the announced date...
21. Governing Law and Jurisdiction
These Terms are governed by Dutch law. Disputes go to the competent court...